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Refund & Return Policy


 Refund & Return Policy

Effective Date: June 7, 2025

At HomeYardPro, your satisfaction is our top priority. If you're not completely happy with your purchase, we’re here to help with easy returns and refunds.

Return Eligibility

  • You may return most new, unused items within 30 days of delivery.
  • Items must be in original condition, with all packaging, manuals, and accessories included.
  • Proof of purchase (order number or receipt) is required.

Non-Returnable Items

  • Used or damaged items not due to shipping or manufacturer defects
  • Custom or special-order products
  • Gift cards

Return Process

To start a return, please contact our support team at support@homeyardpro.com with your order number and reason for return. We’ll provide instructions and a return shipping label if eligible.

Refunds

  • Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
  • Approved refunds are processed within 5–7 business days to your original payment method.

Exchanges

If your item is defective or damaged, we’ll gladly replace it. Please contact us within 7 days of delivery for assistance.

Shipping Costs

  • Return shipping is free if the return is due to our error (wrong item, defective product).
  • Otherwise, customers are responsible for return shipping costs.

Contact Us

If you have any questions about returns or refunds, contact us at:

📍 236 Park Ave, East Rutherford, NJ 07073, USA
📞 855-531-7966
✉️ support@homeyardpro.com